SMS Text Messaging Terms of Service
Yellow Glove Cleaning SMS Program
By opting into our SMS program, you agree to receive text messages from Yellow Glove Cleaning regarding service updates, appointment confirmations, promotional offers, and other business-related communications. Message frequency varies based on your service schedule and promotional campaigns.
Opt-Out Instructions
You can cancel the SMS service at any time by texting “STOP” to our shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.
Rejoining Instructions
To rejoin after opting out, sign up as you did initially through our website or by texting your opt-in keyword to our shortcode. We will resume sending SMS messages to you once you have re-enrolled.
Help Instructions
If you experience issues with the messaging program, reply with the keyword “HELP” for assistance, or contact our support team directly at mail@goyellowglove.com or 619-802-2984.
Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to carrier network availability and performance.
Message and Data Rates
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
Privacy Policy
For privacy-related inquiries, please refer to our privacy policy at https://goyellowglove.com/sms-privacy-policy/
Compliance Statement
This SMS program complies with all applicable industry standards and regulations, including TCPA and A2P 10DLC requirements.
Last Updated: 01 August 2025
Privacy Policy – SMS Text Messaging
Information Collection and Use
Yellow Glove Cleaning collects phone numbers and related opt-in data solely for the purpose of providing our SMS text messaging services. This information is used exclusively to deliver service updates, appointment confirmations, and promotional messages that you have specifically requested.
Mobile Information Sharing Policy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text Messaging Data Protection
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services required for message delivery and program operation.
Data Security
We implement appropriate technical and organizational measures to protect your mobile information against unauthorized access, alteration, disclosure, or destruction. Your phone number and messaging preferences are stored securely and accessed only by authorized personnel.
Your Rights and Choices
You have the right to opt out of our SMS program at any time by texting “STOP” to our shortcode. You may also contact us directly to request information about your data or to update your preferences.
Data Retention
We retain your mobile information only as long as necessary to provide our SMS services or as required by law. When you opt out of our program, your information is promptly removed from our active messaging lists.
Contact Information
For questions about this privacy policy or our SMS program, please contact us at 619-802-2984.
Policy Updates
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Last Updated: 01 August 2025